Terms & Conditions

1 General Terms & Conditions*

1.1 Please provide the right information for your invoice/shipping details.

1.2 You are solely responsible for your invoice information while purchasing.

1.3 You will have to pay prepayment as 40% of the voucher if your cart reaches more than 2000/- BDT.

1.4 Lead time 7 days after confirming order.

1.5 Outside of Dhaka city full prepayment is required before taking delivery from Currier Service.

1.6 If any product needs to be returned, it must be done so within 7 days of delivery.

1.7 Used and damaged products cannot be returned.

 

2 Refund Policies*

2.1 Full payment will be refunded if RAVEN would unable to provide the product.

2.2 Refund time 2 weeks after order cancellation.

 

3 Warranty :

1.1  All our leather jackets come with a 10 years warranty. Except for accidental burn, puncture, hard scratch, cut, fungal attack due to poor maintenance.

4 Customization/Additional Charges*

3.1 General customization charge within RAVEN’s design will be 200/- BDT.

3.2 Customer provided design customization charge will be 400/- BDT.

3.3 Measurement taking charge from customer place will be 100/- BDT.

 

5 Shipping Charges*

4.1 Inside Dhaka city local delivery charge will be 100/- BDT (Time: 24-48 hours after confirmation).

4.2 Outside Dhaka city local delivery charge will be 200/- BDT (Time: 48-72 hours after confirmation).

 

[*RAVEN holds the right to alter any of these terms and conditions at any given condition.]

Customer Reviews


"Amazing quality, Fantastic customer service and very friendly people. All in all a very good destination for people with leather jacket fascination. I suggest people to trust them for their excellence."

"I like it,,,,hopefully it will much better in near future....."

Ashis Sarker Nir
| Service Holder
https://www.facebook.com/ashish.sarker1

"best in Bangladesh for custom made leather jacket.."

"I've ordered a leather jacket from RAVEN. And I like it how they make it. Full customized jacket, which is unavailable in Dhaka except RAVEN. Good luck RAVEN!!"

Awal Hossen
| Service Holder
https://www.facebook.com/awal.hossen.77

"Best custom made leather jackets available in Bangladesh. Happy with their service and the quality of their finished products is just astounding! Glad to be one of their Star customers. Special thanks to Siddique Bhai. :)"

Ahnaf Shahriar Khan
| Student
https://www.facebook.com/MrCzarKhan

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