Our Memorable Customers
If we want to appreciate our Customers and product with one quote this probably the best one from none other than Mr. Walt Disney, said it that, “Do what you do so well that they will want to see it again and bring their friends.”
Our Customer Mr.Rahat says
It is really true that we cannot fully express our appreciation by giving thanks once a year, or even every day of the year. We have received many good things and suggestions from our honorable Customers.
If we describe ourselves, 7 years ago we were nobody. There was no one making custom made leather jacket at Dhaka in Bangladesh. There was a great issue of trusting someone who doesn’t have any showroom and also claiming for selling high-quality genuine leather jacket at Dhaka in Bangladesh.
It is true that our local market selling Faux or fake leather as genuine leather with a high price. So, for us, it was very challenging to provide product trust and reality to our Customers. But It is our loving Customers who find us trustworthy and give us the pleasure to work with their desire product.
We can gratefully state that it is they who lead us to continue our journey and now we are successfully running our 6th season. We are also celebrating 40.2k likes on the Facebook page of RAVEN.
Stories We Would Like to Share:
Every sale gives us a story from a new customer. We see the passion and affection of customers for the leather jackets. When we receive an order, we realize it just a not order, it is a dream which we are fulfilling. Like this we get an order from Sylhet, Mr. Shakil contacts us via messenger and then provide us his measurements as per our instruction. After preparing the order we courier it to the delivery point Sylhet. And we asked him to share a photo and a review if possible. For a reply, we get this: He really appreciated our work and give us a photo like this.
Now we are moving on to the next story and this story is pretty astonishing and interesting. Mr. Tanvir is following our page for a while and as he is a hardcore rider so he decides to get a leather jacket from us. And he arrives in the middle of December to place his order. On his first visit, he chooses the design RW-07 and receives it within 14 days after confirming the order. And he received the product and looking forward to wearing it at Christmas Party. Unfortunately, he could not fulfill his plan due to lost the product while riding home.
He searches the product where he feels that here he may fall it and also inquiry passersby about his jacket bag. Finally, one of the rickshaw pullers says one biker picks the jacket from the road. So, Mr. Tanvir became very disappointed with losing the jacket which was his first-ever leather jacket. With a loosen heart he ordered another one and finally, he got his jacket for which he was excited and desperate.
Here are some mentions which boost us for better implements:
Thanks to all our honorable Customers of previous and present for giving us the opportunity to work with them with the best service possible. It is a great humbleness of those whom we have not had the delight of working with, thank you all for permitting us to share our story with you.
We really hope that one day we can be helpful to you and the persons you care about. And the last not on the list we are also improving our customer service for your better service experience.